Refund policy

At Chrome Cartel, we want you to be fully satisfied with your purchase.

If an item doesn’t fit or isn’t quite right, you may return it for a refund under the following conditions:

✅ Return Conditions:

  • The item must be unused and undamaged

  • It must be returned in its original packaging

  • Returns must be requested within 7 days of receiving your order

🚚 Return Shipping:

  • Return shipping costs are the responsibility of the buyer

  • We recommend using a tracked service to ensure safe delivery

Once we receive the item and confirm it meets the above conditions, we’ll issue a refund to your original payment method.

❌ Non-Returnable Items:

  • Custom or modified items

  • Items returned damaged or without packaging

If you have any questions or need help arranging a return, feel free to contact us!